Acceptable Use Policy
Last updated: 2024-09-01
Version number: 1.0.0
Introduction
We developed Choiceform to revolutionize the way market research surveys are conducted. With Choiceform, we have transformed the survey functionality, process, and analytics, making it a powerful tool for product and employee experience management. Our platform simplifies professional surveys, offering a seamless experience for both the survey creators and the participants.
Our conviction has always been that by conducting market research on a large scale, we can play a pivotal role in enhancing the experience for millions of online users. This conviction has motivated us to simplify the sign-up process for our service, and it fuels our ongoing commitment to ensuring our clients derive maximum value from our product, Choiceform.
Our approach has proven successful: Choiceform is now serving hundreds of enterprises, and we continuously receive feedback from our clients that we are helping them enhance their user experience. This not only benefits our customers but also positively impacts their end users.
However, not everything is perfect. Given the rate of change online, its tremendous growth, and the ease of publishing, it’s not practical for Choiceform to know all of its users nor the exact nature of their websites. While we believe the majority of people on this planet are good-natured, our product might be used in ways we never intended. It’s also conceivable that some websites running the Choiceform script might not be in alignment with Choiceform’s Core Values.
The intent of this Policy is to make it clear to anyone who uses Choiceform (free or paid) what behavior or content is not acceptable for sites using our service. We will take action against sites that are discovered to be in violation of this Policy.
This Policy is a living document and will be updated as necessary. Continued use of Choiceform requires compliance with this Acceptable Use Policy as well as our Terms of Service and Privacy Policy.
NON-acceptable uses of Choiceform
If the content on your website contains information that is conducting or promoting any of the below, or if you intend to leverage Choiceform to do any of the below, please don’t sign up for Choiceform. If you already have an account—whether free or paid—you must stop using Choiceform on the offending site or cancel your account.
The following constitutes behavior and content that are NOT acceptable uses of Choiceform:
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Survey activities performing, promoting, suggesting, or soliciting illegal activities.
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Harassment, bullying, defamation, stalking, and threats.
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Hateful content. A survey using Choiceform must not contain content that meets the following criteria nor can a Choiceform account be used to do any of the following:
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Promote or condone hate, violence, or discrimination against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition, veteran status, or other forms of discriminatory intolerance.
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Promote or support organizations, platforms or people that: (i) promote or condone such hate; or (ii) threaten or condone violence to further a cause.
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Child exploitation, sexualization, or abuse. We don’t tolerate any activities that create, disseminate, or otherwise cause child abuse.
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Sites selling counterfeit goods; or sites allowing, performing or facilitating any infringement of third party intellectual property rights.
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Malware or spyware. This includes using Choiceform to inject, infect, spread, etc. malware or spyware.
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Phishing or otherwise attempting fraud. It is not okay to lie about who you are or who you affiliate with to steal from, extort, or otherwise harm others.
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Spamming. No one wants unsolicited emails, text, or other communication.
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Violence, or threats thereof. This includes activities on your site that qualify as a violent crime where you live, or in Malta where Choiceform is based, or if you are leveraging Choiceform to plan, conduct, assist, commit, or threaten this kind of activity.
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Any actions that do not support the privacy rights of an individual. This includes capturing, selling, or sharing personal data without their consent. For the purposes of clarity, other prohibited examples include doing any of the following without an end user’s consent:
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Monitoring personally identifiable information that would allow you to gain insight into individual visitor behavior.
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Generating leads or recovering people who have dropped off from your funnel.
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Aiding sales teams in understanding actions taken by individuals who can be identified.
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Capturing individuals’ data to proactively reach out to them.
It’s foreseeable that a survey's content or their use of Choiceform may extend to new areas not currently documented in this Policy. When and if this occurs we will take the same action of investigation and enforcement to determine if a survey/account is acting against the spirit of this Policy. We reserve the right to do this as needed. When a situation like this occurs we will use our Core Values to guide our final decision and update this Policy if appropriate.
Reporting a concern
Do you know of a survey that is violating this Policy? Or do you suspect a survey might be violating the Policy? If so, please contact us so we can investigate. Simply email us at contact@choiceform.app.
Please share as much as you are comfortable with about the survey, the content or behavior you are reporting, and how you encountered it. Sending us screenshots is helpful since content can quickly be removed or changed.
Someone on our team will respond within two business days to let you know we’ve begun investigating. We will also contact you with the outcome of our investigation (unless you ask us not to, or we are not allowed to under law).